Frequently Asked Questions

Everything you need to know about shopping with IM8 Health.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We accept returns on all unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.

How do I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

At IM8 Health, we prioritize quality and ethics. Our apparel is crafted using premium, eco-friendly fabrics and manufactured in facilities that adhere to fair labor standards.

How can I change or cancel my order?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make any changes or cancellations.